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Upper Hill Medical Centre Jobs: Clinic Operations Manager

UHEAL is a fast growing eye specialist centre, focused on making world class eye care affordable and available to Kenya and the East African region at large. UHEAL runs a clinic and an outreach program that aims to reach more than 10 000 people each year.
The Operations Manager will be mainly responsible for Marketing, Human Resources, Finance, Administration and general management functions at UHEAL. S/he will be directly reporting to the Medical Director. Working with the Medical Director, the position also contributes to the development and implementation of organizational strategies, policies and practices.
  • Market the clinic to existing and potential clients.
  • Generate and provide periodic reports as desired by the Medical Director/Board of Directors
  • Manage the Clinic Information System from a clinical, financial and inventory perspective
  • Oversee the outreach programme from a finance and administration perspective
  • Develop proposals and provide support in the monitoring and evaluation of all program activities.

  • Supervise and coach the staff on all related functions
  • Contribute to short and long-term organizational planning and strategy as a member of the management team
  • Coordinate with the accountant for timely reconciliations and audit of the company’s accounts
  • Generating the organizations budget and ensuring tracking and analysis of the same against actual performance
  • Manage the Human resources systems and payroll function.
Candidates for the Clinic Operations Manager role will be individuals who bring passion for health care and development, either through academic study or field experience. Strong candidates will have an interest and experience in both private for-profit and not-for-profit experience.
In addition to a Bachelor’s Degree, s/he or he should possess:
  • Very strong organizational skills and the ability to work and deliver projects and achieve targets independently, proactively and under pressure
  • Excellent written and oral communication skills.
  • Ability to manage multiple tasks effectively with frequent interruptions, and to work productively in a fast paced, rapidly growing organization
  • Must be flexible with changing job requirements as the team grows.
  • Proven mastery of Office applications including Outlook, Word, Excel and PowerPoint
  • Interest and experience in using technology to improve work efficiency.
  • Commitment to accuracy, attention to detail and follow-through
  • Strong interpersonal skills: courtesy, tact, patience and strong team orientation; assertive team player with a sense of humor.
  • Commitment to and enthusiasm for, the organization’s mission and business model, and respect for our core values: God, People and Excellence.
  • UHEAL offers a competitive compensation package, commensurate with experience.
Location: Nairobi
To Apply
Send a cover letter and resume to Dr Kibata Githeko, Medical Director at or hand deliver at
Upper Hill Medical Centre, Upper Hill Eye and Laser Centre 2nd Floor, Ralph Bunche Road Nairobi
Please include the job title “Clinic Operations Manager” in the subject line.

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