Check your search results here

Housekeeping Supervisor Job Vacancy

Job Title:  Housekeeping Supervisor
  • Assisting Executive Housekeeper in managing entire Housekeeping and Laundry departments to ensure set standards are met and maintained
  • Ensuring cleanliness in all rooms and public areas and due care is taken with furnishings
  • Ensuring controls of guest supplies, cleaning materials, linen etc adhered to
  • Assisting in controlling expenses to ensure Housekeeping department is kept within budget
  • Responsible for assisting in training, development and promotion of all staff in department
  • To maintain complete guest satisfaction
Key Responsibility’s:

  • To adhere to all fire and safety regulations and ensure staff aware and trained on these aspects
  • To maintain company standards for hygiene and physical appearance within the departments
  • To represent the hotel in a positive manner, even if not at work
  • Follow all regulations and procedures as laid down by the company
  • Ensure comfort of guests and special requests dealt with promptly
Ordering & Controlling
  • Supervising housekeeping operations in conjunction with Supervisors
  • Supervising laundry operations ensuring quality control, correct usage of equipment
  • Ensuring all equipment receives scheduled maintenance to the required standards
  • Ensuring maintenance and deep cleaning programs’ for e.g. laundry equipment, cleaning of carpets & curtains, pest control are carried out as per schedule
  • Assisting in enforcing security within the department
  • To maintain effective control procedures set in conjunction with Executive Housekeeper i.e. linen, amenities etc.
  • Controlling staffing levels in relation to payroll budget
  • Assisting with ordering and controlling all operating equipment and supplies within budget
  • Ensure issues to other departments authorized and recorded and charged to correct budget allocations
Daily operations
  • Ensuring all rooms and public areas are serviced, checked daily and meet company standards
  • Assist with monthly stock take of all operating equipment and supplies
  • Assist in maintaining and recording inventory levels of all stock
  • Enforce safety aspect within the department i.e. master keys
  • Schedule duties of all Housekeeping staff
  • Maintain a First Aid supply for Housekeeping Department
  • To ensure lost and found procedure is adhered to
  • Assume full responsibility for the Housekeeping Department in the absence of Executive Housekeeper
  • Assisting Executive Housekeeper in ensuring effective recruitment, induction and training program within the department
  • Monitor all the Housekeeping teams’ performance and train and provide feedback on a constant, on-on-one basis.
  • Controlling rosters, time-sheets and disciplinary information
  • Assist in collating and update Training Manuals for all positions within the departments
  • Ensure regular training, goals and incentive programs are carried out and all staff receive feedback on performance
  • Ensure staff hygiene and professional appearance is maintained
  • Liaise with maintenance to ensure all maintenance issues are reported and carried out in a timely manner.
  • Liaise with Duty Manager to ensure quality and performance and special duties for night staff
  • Ensure effective communication within the department and hotel
  • Liaise with all departments regarding guest information, special requests, VIP’s
  • To liaise with Front Office regarding daily operations i.e. room status, discrepancies
  • Assist in updating guest history with housekeeping and other requests
Report to:
  • Executive Housekeeper
  • Operations Manager
  • General Manager
Send your CV to
Only shortlisted candidates will be contacted.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here