A 28 year old General Insurance company. Has a well established market in Motor, property, Employee Injury, Engineering, Industrial, Liability and personal insurances segments.
Responsibilities
- To direct, promote, and coordinate the operations of the business in a manner that will optimize the company efficiency and help the company achieve its goals.
- It also involves monitoring day to day activities, company performance, business development, profitability, sales, service, reporting and other duties as assigned by the General Manager.
- To grow the Company’s business by bringing new customers/ intermediaries through diligent execution of the business plan and adhering to the process laid down.
Management
- Effective execution of strategy determined by management.
- Work with/and manage teams to deliver solutions through effective implementation of plans, operational policies and procedures.
- Ensure the efficient and effective use of implemented policies and procedures.
- Setting up systems and processes for the branch in line with company standards.
- Manage overall branch responsibilities.
- Ensures that the branch is functioning according to the plan which was determined by the top management.
- Ensure that appropriate and integrated information is made available for smooth working of various departments.
- Analyze the performance of branch and find ways to maximize the efficiency.
- Maintain good relations with employees and external parties.
- Perform auditing of the branch on monthly basis.
- Ensure that branch reports are sent to management on daily/Weekly/ monthly basis
- Work with management team to enhance overall business strategic direction, market share, profitability and growth
Customer Servicing
- Ensure excellent customer relations with key clients
- Ensure complete understanding of Company service offerings and knowledge of external industry practices with a focus on continuous improvement.
- Issuance of policies/ endorsements and settlement of claims within timelines
Business Development
- Develop innovative business strategies and solutions towards enhancing the branch.
- Review sales on a regular basis.
- Achieve sales targets and drive sales.
- Develop and strategize yearly marketing plan and ensure timely implementation.
- Ensure that various sales/ business development activities are carried out as per the company directions.
- Ensure that a cumulative sales report and other departmental reports are sent to management on daily/Weekly/ monthly basis
Finance and Accounts
- Plan for the future financing needs in areas where it is required and seek approval from management.
- Ensure the branch follows the budgetary limits and cost control measures are implemented efficiently on regular basis.
- Ensures the revenue related documents for each department is appropriate as per the company requirements.
- Manage cash flow and banking
Administration
- Review the various miscellaneous expenses of the branch and crosscheck it against the budget allocated.
- Develop and implement branch and operational policies and procedures.
- Perform auditing of the branch efficiency on monthly basis.
- Review the performance of staff and conduct appraisal on bi-annual basis.
- Measure the cost and service effectiveness against predetermined benchmarks.
Key Competencies
- Excellent, proven interpersonal, verbal and written communications skills.
- Proven ability to cope with conflict, stress and crisis situations.
- Effective problem-solving and mediation skills.
- Excellent analytical, planning, management and reporting skills.
- Knowledge of revenue management and marketing strategies.
- Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning.
- Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk.
- Ability to effectively manage productivity and staff strategically.
- Strong leadership and team building skills.
- Must be autonomous, hands-on, and proactive.
- Must possess unquestionable ethical standards
Key Qualifications
- B.Com.
- MBA Marketing
- ACII
- In depth knowledge of Insurance technical subjects
- Command over Marketing Management
- Underwriting and claims
- MS Office, Internet
- Proven skills in business, sales, marketing and financial management.
- Demonstrated ability to manage and supervise a staff team.
- Demonstrated ability to multi-task and work in a fast-paced environment.
- Proficiency with office computer equipment and software
Candidates should have a minimum of 2 years experience in similar position, preferably sales within an insurance company, Total experience in sales 8-10 years.
Send CV’S only to monica@myjobseye.com and mycv@myjobseye.com
