We are a blue chip company, leader in the ICT sector.
Due to expansion and growth, the following positions have arisen in our organization.
Operations Trainer and Coach
The Operations Trainer & Coach will amongst other things, be required to:
- Conduct needs analysis
- Design, compile and update training material – gathering input from all relevant stakeholders
- Design assessments for training programs
- Prepare training facilities and deliver training programs
- Design and manage on-line learning materials and assessments
- Deliver feedback to managers and supervisors
- Compile and manage training schedule, administration and reports
- Evaluate and assess training
- Coach delegates
- Develop a training plan for Operational projects
- Manage and implement projects
- Conduct Quality Assurance at the various touch points
- Develop, maintain, manage and recommend training quality standards
- Support and maintain the training data base
- Provide contingency support for Contact Center in times of crisis
Job Qualifications:
- Bachelor’s degree in a Business Course
- At least 2 years working experience in Training
- A professional HR qualification will be an added advantage
- Strong leadership and team building skills
- Excellent interpersonal, verbal, and written communication skills
- Self-starter who can meet tight deadlines
Applicants should submit their CV’s (Clearly Marked “Operations Trainer & Coach”) on the subject line to:
operationstrainer@gmail.com
operationstrainer@gmail.com
Assistant Stores Clerk
The job holder will be required to meet the following responsibilities:
- Weekly Sales reconciliations on delivery and sales
- Processing of stocks and packaging for delivery
- Collectives invoicing and disconnection, if not paid by 1st of every month
- Constant review of Billing and Ageing in the system to ensure there are no errors
- Daily response to Customer queries forwarded by installers and agents
- Any other tasks that may be assigned by your Manager
Qualification and experience:
- Diploma in a business-related field or in logistics
- Some accounting knowledge a definite advantage
- Strong computer skills
General skills and competencies:
- Ability to work under pressure, meet deadlines and deliver quality results
- Honesty and integrity
- Excellent communication skills and demonstrated ability to work with people
- Team player, flexible and adaptable to different work conditions
Applicants should submit their CV’s (Clearly Marked RAssistant Stores Clerk”) on the subject line to:
storesclerk@gmail.com
storesclerk@gmail.com
We require people of high integrity, and as such, any form of canvassing will lead to automatic disqualification.
Closing date for applications is 4th June, 2010
