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National Social Security Fund (NSSF) General Managers Kenyan Jobs

1.     General Manager, Social Security
2.     General Manager, Investments
3.     General Manager, Operations
4.     General Manager, Corporate Affairs and Company Secretary
5.     General Manager, Strategy, Research and Development
Our client, the National Social Security Fund (NSSF) whose vision is “to be a world class centre of excellence in the provision of social security,” is re-organising its processes, structures and systems as it strives to enhance its organisational performance and improve the quality of services provided to its members.
The Board of Trustees have recently adopted a process based structure with five General Managers reporting directly to the Managing Trustee. These are senior positions which will support the Managing Trustee in providing strategic leadership and driving change. The Fund now seeks to recruit results oriented professionals with drive, vision, passion and enthusiasm to fill the following positions.
General Manager, Social Security

Reporting to the Managing Trustee, the jobholder will be responsible for providing strategic leadership in the fulfilment of the Fund’s mandate to register members, collect contributions and remit benefit payments.
Key responsibilities for this role will include:
  • Providing leadership in the development and implementation of the division’s strategy and operational plans;
  • Formulating policies and strategies to increase member coverage and collections;
  • Establishing clear operating objectives and performance standards and monitoring implementation of the same to ensure efficient delivery of services;
  • Monitoring and maintaining strong branch performance reporting systems and ensuring timely corrective action is taken where necessary;
  • Managing and sustaining effective relationships with key stakeholders; and
  • Reporting to the Board on the Fund’s operations and performance and overseeing the timely implementation of recommendations made by the Board.
The ideal position holder is likely to have
  • A minimum of ten years senior management experience preferably gained in the financial services sector;
  • Relevant university degree and appropriate professional qualifications;
  • A strategic outlook, sound judgement and decision making abilities; and
  • Ability to lead and build a cohesive management team.
General Manager, Investments
Reporting to the Managing Trustee, the jobholder will be responsible for formulating and co-ordinating implementation of investment strategies to ensure maximum return on member contributions.
Key responsibilities for this role will include:
  • Providing overall leadership of the Investment and Estates functions and managing the team to achieve its goals and objectives;
  • Providing leadership in the development and implementation of the division’s strategy and operational plans;
  • Playing a key role in the identification and implementation of the Fund’s strategic investment objectives;
  • Spearheading the development of the Fund’s investment guidelines and policies and directing implementation of the same;
  • Effectively managing the investment portfolio and formulating strategies to maximise returns on member funds;
  • Developing and managing relationships with key stakeholders of the Fund; and
  • Reporting to the Board on the Fund’s investment strategy and overseeing the implementation of policies and recommendations made by the Board.
The ideal position holder is likely to have
  • A minimum of ten years senior management experience in the financial services sector;
  • Relevant university degree and appropriate postgraduate qualifications;
  • Strong analytical skills and commercial awareness;
  • Demonstrated ability to facilitate and maintain positive stakeholder relations; and
  • Excellent oral and written communication skills.
General Manager, Operations
The General Manager, Operations reports to the Managing Trustee and will be responsible for leading and ensuring the optimisation of day to day operations of the Fund.
Key responsibilities for this role will include:
  • Leading and directing the function of five departments namely Information Technology, Finance, Human Resources, Administration, Procurement and Marketing & Brand;
  • Providing leadership in the development of the division’s strategy, operational plans and policies;
  • Ensuring that strategic operating plans and budgets for each department are developed and in line with the Fund’s overall long term and short term strategy;
  • Ensuring that appropriate controls, systems and procedures are in place and any weaknesses noted are addressed on a timely basis;
  • Ensuring optimal allocation and utilisation of resources; and
  • Reporting to the Board on the Fund’s operations and performance and overseeing the implementation of policies and recommendations made by the Board.
The ideal position holder is likely to have
  • At least ten years senior management experience preferably gained in the financial services sector;
  • Relevant university degree and appropriate postgraduate qualifications;
  • Ability to manage staff and provide sound leadership;
  • Ability to engage and sustain relations with multiple stakeholders; and
  • Strong interpersonal and communication skills.
General Manager, Corporate Affairs and Company Secretary
Reporting to the Managing Trustee and the Board of Trustees, the jobholder will be expected to undertake legal and company secretarial duties and lead the implementation of strategic public relations and communication initiatives.
Key responsibilities for this role will include:
  • Heading and managing a Division which comprises Legal, Ethics & Integrity and Public Relations & Communications;
  • Participating in the formulation of the Fund’s strategy and operating plans;
  • Ensuring that the strategic operating plans and budgets for each department are developed and in line with the Fund’s overall long term and short term strategy;
  • Preparing draft agendas and relevant material and minutes in connection with the Board and Annual General Meetings;
  • Reviewing contracts and agreements to assess legal implications and ensuring compliance with statutory and legal standards;
  • Providing technical advice to management and staff on matters related to ethics and the code of conduct,
  • Promoting sound corporate governance practices and ethical standards;
  • Leading the development and implementation of an integrated public relations and communication strategy and overseeing the dissemination of knowledge and information; and
  • Developing and maintaining strategic partnerships with key external stakeholders.
The ideal position holder is likely to have
  • A minimum of ten years relevant senior management experience;
  • A university degree in law and relevant postgraduate qualifications;
  • A good understanding of the legal and regulatory framework;
  • High ethical standards, sound professional and personal integrity;
  • Strong leadership and management skills; and
  • Ability to develop and maintain multiple stakeholder relationships.
General Manager, Strategy, Research and Development
Reporting to the Managing Trustee, the jobholder will be responsible for working with the management team to develop and deliver the Fund’s strategy and operating plans. The jobholder will also be instrumental in coordinating all change programmes and initiatives of the Fund.
Key responsibilities for this role will include:
  • Coordinating the development, consolidation and implementation of the Fund’s strategy;
  • Directing the strategic planning process including monitoring implementation against operating objectives and key performance standards;
  • Coordinating the development of strategic operating plans and budgets for each of the Fund’s functions and ensuring these reflect the strategic objectives and key priority areas of the Fund;
  • Ensuring that the Fund’s strategic objectives are understood and owned by the respective functional heads and staff;
  • Developing appropriate systems to monitor the Fund’s performance against its objectives, budgets and performance standards and agree appropriate corrective action to be applied in the event of deviations;
  • Leading the delivery of change management activities and change teams, including management of stakeholders;
  • Ensuring that change programme benefits are realised and sustained; and
  • Contributing to the development of policy arising out of the strategy or external regulatory changes.
The ideal position holder is likely to have
  • A minimum of ten years relevant senior management experience;
  • A university degree and relevant professional qualifications;
  • A strategic outlook with strong commercial awareness;
  • Ability to manage relationships with multiple stakeholders;
  • Sound judgment and decision-making skills;
  • Excellent communication skills; and
  • Ability to lead and manage change.
If you believe you fit the required profiles, please write in confidence to the address below by Friday 4 June 2010 quoting reference number ESS 445 and the job reference title for the position you are applying for.
In addition, please provide curriculum vitae that contains details of your qualifications, experience and present position as well as day and evening telephone numbers, e-mail address, names and addresses of three referees to:
Executive Search and Selection,
PricewaterhouseCoopers Limited,
P O Box 43963, 00100, Nairobi, Kenya
E-mail: ess.ke@ke.pwc.com
Visit our webs ite at www.pwc.com/ke
© 2010 PricewaterhouseCoopers. All rights reserved. “PricewaterhouseCoopers” refers to the network of members firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.

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