AMREF is the largest indigenous health development non governmental organization based in Africa. Working with and through African communities, health systems and governments, AMREF aims to close the gap that prevents people from accessing their basic right to health.
With headquarters in Kenya, AMREF has programmes in Ethiopia, Uganda, Somalia, South Sudan, Kenya, Tanzania and South Africa. Employing over 1000 staff and with an annual operating budget of approximately $ 70 million, AMREF is a knowledge resource for donors and partners.
Information Technology (IT) Officer
Ref: CHR/10/05-04
Stationed in Nairobi, and reporting to Corporate IT Manager, the IT Officer will be responsible of timely and effective designing, maintaining, implementing and securing quality IT infrastructure to required corporate standards for AMREF Headquarters, country and national offices.
Key responsibilities
- Performing infrastructure/software design/development to ensure compatibility and operationally with AMREF’S LAN and WAN requirements;
- Implementing adequate system security (on a Security and Acceleration server) and hardware (CISCO PIX firewall) for AMREF’s client/server environment and monitor performance;
- Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery plans and prepare standard procedures for monitoring servers, and ensure that they are fully operational;
- Participating in the definition, designing, testing and implementation of new Information Technology (IT) hardware and software standards for AMREF based on user requirements and in accordance with the strategy and direction. Resolve any Hardware (PCs, Routers, switches, Servers & PABX)
- Configuration related problems. Test and configure all new equipment, particularly notebooks, desktops, and servers, to ensure compatibility with AMREF requirements and standards;
- Undertaking unexpected and regular ICT support visits and on-site follow-ups;
- Coordinate the production of Technical Instruction materials for Technical and User Support and ensure the documentations are kept up to date;
- Providing comprehensive and effective IT help desk services to staff members;
- Supervising equipment preventive maintenance and carry out a regular evaluation of current hardware/software in order to provide a timely replacement schedule or upgrade and
- Develop staff ICT skills
Qualifications, experience and skills
The ideal candidate will have a first degree in IT or related discipline. S/he should be a Microsoft Certified Systems Engineer and Cisco Certified Network Associate with six years working experience in a network environment infrastructure. In addition, the candidate should have excellent interpersonal, communication, influencing and facilitation skills.
If you would like to join a dynamic team and help bring better health for Africa, please quote reference number above and send a copy of your CV, remuneration requirements and contact details of three work-related referees, addressed to The Director of Human Resources, AMREF Headquarters by email to jobs@amref.org.
We regret that only short-listed candidates will be contacted.
We encourage those interested to send their applications by 04 June 2010.
AMREF is an equal opportunity employer and has a non-smoking environment policy.
