Presales Engineer IP & Unified Communications: XRX Technologies Jobs in Kenya

Position: Presales Engineer IP & Unified Communications
Department: IT Division (X.COM)
Reports To: Business IT Unit Manager

Purpose of the Job
  • Provide a high level of technical consultancy to bid or proposal processes, supporting Account Managers and providing an interface for the customer in regard to all technical issues in the sales cycle.
  • Improve the knowledge of the sales community about the product portfolio.
  • Support relationship with key customers and identify technical and market developments.
Job description


  • Consult on, identify and translate the customers’ technical requirements into a solution that is technically feasible and is commercially viable.
  • Provide technical and sales support for accounts in assigned territory.
  • Perform technical presentations for customers and prospects.
  • Actively probe customers for technical needs on sales opportunities.
  • Assist with the development of formal sales plans and proposals for assigned opportunities.
  • Mentor and provide training for new members of the Engineering organization.
Job Specification

Qualifications: Academic
Essential: Bachelors Degree
Desired:
  • 1 + years of advanced experience
  • Preferable IT related degree will be an added advantage
  • CCNP&CCVP Certification required
Qualifications: Experience
Essential: 1 year work experience in an IT related field. 

Work Related Skills
  • 1-3 years demonstrable experience in Cisco products or relevant experience in key competitor offerings.
  • Knowledge and demonstrable operating experience in at least one of the following area's of specialization: VPN's, Security, QoS, Convergence (Voice and Video), Campus/MAN, WAN, Wireless.
  • Knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
  • Competitive knowledge (in VOIP) including solution, technology and product offerings.
  • Demonstrable experience in providing pre-sales support to winning Account Teams.
Personal Attributes
  • Good knowledge and understanding of infrastructure solutions and services, being able to explain the value proposition and their main features to the customer. Deep technical knowledge is essential. Familiarity with current trends of the technology that is related with the solutions.
  • Interpersonal and communication skills—able to build rapport and communicate effectively at all levels, and across disciplines using different communication techniques.
  • Change orientated—able to accept work and manage in an ever changing work environment.
  • Influencing—able to construct logical, credible and winning arguments that will persuade decision makers.
  • Self starter—able to take instruction and manage self for motivation and delivery.
  • Team worker—works effectively within the team delivering own targets and supporting others.
  • Achiever—sets high personal standards and is goal oriented.
  • Stress resistant—able to work under and cope with pressure without unduly compromising delivery.
  • Professional—ensures that behavior at work meets standards expected within the organization.
  • Proactive—anticipates change, future needs or risk in the business or areas of responsibility and proposes appropriate activities to meet these challenges.
  • Customer Focus—ensures awareness of customer needs and expectations, constantly striving to deliver.
Please send your CV at: career @ xrxtechnologies.co.ke

Closing date is 21st April 2010.