Our client is a branding company is looking to recruit a committed, innovative, dynamic and energetic individual to grow and strengthen its business activities in the country.
The person should be a team player.
Preferably a person with a degree in a business related course.
Key Responsibilities.
- Managing client accounts
- Managing account executives
- Dealing with all aspects of an advertising campaign
- Ensuring necessary actions are undertaken by the Accounts team
- Driving revenue targets for the client portfolio they manage
- Researching new business leads and pitching for new business
- Maintaining and building relationships with existing clients
- Setting and achieving CS department goals and results by using ‘best practice’ leadership and management principles and ensuring adherence to organizational procedures and policies.
- Developing the job performance standards and goals for all CS to achieve the organization’s customer service and retention goals and assist in reaching revenue objectives.
- Assisting in the recruitment and hiring of the most qualified applicants to meet the needs of the front end.
- Assisting in the development and implementation of ‘best practices’ processes across the organization to ensure tremendous efficiency resulting in reduced costs and improved client service.
- Accountable for the management, guidance and performance of team’s member.
- Assigning and directing the workflow to ensure excellent service is delivered through appropriate staff planning and scheduling to meet/exceed all of the department’s goals.
- Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service by providing a friendly environment.
- Establishes and maintains quantity and quality standards. Provides direct and timely feedback to all staff on the results.
- Help solve problems that affect the service, efficiency, and productivity of the front end.
Send your cv to info @ primepersonnel.com